Patients come to our offices looking for answers to their dental problems. They trust that their dentist can offer a solution for their specific issue and explain that solution in an understandable manner. Unfortunately, this does not always happen according to plan. In spite of great efforts on … [Read more...] about Patient Relationships, Building Trust
NUMBERS
I’m a dental office manager. I live and breathe numbers. All kinds of numbers. The number of patients on the schedule. The number of productive appointments. The number of broken appointments. Insurance. Collections. A-R. Payroll. Accounting. Overhead. Bills. These are just some of the numbers … [Read more...] about NUMBERS
What Patients REALLY Value
True story #1 Brad works for a huge dental implant company that you all know very well. He has an implant in the # 30 spot that is over 10 years old and he loves it. He completely gets implants and their true value. His big poodle dog is named LuLu. Last year, LuLu had a problem. A problem that … [Read more...] about What Patients REALLY Value
My Personal Implant Evolution
As a newer dentist just starting my career, I am extremely excited about the launch of our journal, Implant Evolution. Our mission is to educate dentists, specifically more general dentists, about the evolution of the dental implant market today and more importantly, the direction of the market in … [Read more...] about My Personal Implant Evolution